SMS Consent
This page explains how clients can opt in to receive conversational customer-care text messages from Setdio.
How to opt in
To begin an SMS conversation with Setdio, text START to our toll-free business number below. By sending START, you agree to receive customer-care messages related to your inquiry, account, active project, billing, onboarding, or technical support.
Opt in
Text START to +1 (888) 881-6838 to begin receiving customer-care text messages from Setdio.
Receive support
Setdio staff may reply with requested information, technical support, project updates, billing details, onboarding help, or account assistance.
Get help
Reply HELP at any time for assistance or email Setdio at info@tronii.com.
Opt out
Reply STOP at any time to stop receiving SMS messages from Setdio.
Types of messages you may receive
- Responses to questions or service inquiries
- Website, software, mobile app, and AI project updates
- Account, onboarding, billing, and payment assistance
- Technical support and troubleshooting information
- Requested appointment or meeting information
Message frequency and charges
Message frequency varies depending on your inquiry, account, service, or active project. Standard message and data rates may apply according to your mobile carrier and service plan.
Example message
Setdio: Hi Sarah, this is Setdio Support following up on your website project. The update you requested has been completed. Please reply here if you have any questions. Reply STOP to opt out or HELP for help. Message and data rates may apply.
How Setdio uses SMS
Setdio uses SMS for manual, one-to-one communication with clients. Messages may be sent and received by authorized Setdio staff through the Talkyto application connected to Setdio’s Twilio account. Setdio does not send messages using purchased, rented, or third-party contact lists.
Need assistance?
Contact Setdio for questions about SMS messages, your account, services, or an active project.